Shipping- Nothing is more frustrating than trying to order an item only to find that it is going to cost much more to have it shipped. That is why, on all of the products possible the shipping cost is figured right in and there are no added
shipping fees. We take great care in packaging and shipping our products. All shipments are fully insured. If you
receive a product that has been damaged in shipping you must contact us with in 7 days of delivery. If you have any questions please contact us.
Freight- For large items that have to be freighted, please call for a price quote. These items are professionally packaged and crated and can be brought right to your front door. All shipments are fully insured. If you receive a product that has
been damaged in shipping you must contact us within 7 days of delivery. If you have any questions please contact us.
Delivery time- Orders are usually shipped within 1-3 business days from the time they are placed. If you need something faster or by a specific date please let us know. Most orders are shipped within 1 day of when the order is placed and next day, 2-day and 3-day shipping is available contact us for rates. Packages are shipped either UPS ground or Priority mail. Tracking information is e-mailed after the package ships.
International Orders- We can ship to anywhere in the world. Please contact us for international shipping rates.
Returns and Exchanges
The Drover House takes great care to insure customer satisfaction. If for any reason you are unsatisfied with your purchase simply send the product back within 7 days for a refund. Because most shipping prices are figured into the price, and unless the product is damaged, you will be charged for the price of shipping and you will have to pay for return shipping. Returns shipments should be packaged in the same way you received them and insured for the full value. Products are very carefully packaged and shipped. If for some reason your product was damaged during shipping contact us immediately for a refund or exchange.
The Drover House
19369 280th St
McClelland IA 51548